Social Accountability Toolkit | Knowledge Tool
Consultivo Knowledge Bank | Social & Sustainability
Social accountability initiatives are increasingly seen as an avenue for managing social risks, improving development effectiveness, and enhancing the inclusiveness and responsiveness of the state and service providers.
Social accountability is an approach towards building accountability that relies on civic engagement, i.e. in which it is ordinary citizens and/or civil society organisations who participate directly or indirectly in exacting accountability.
This toolkit provides a comprehensive coverage that includes the benefits of social accountability, the measures needed to be taken to ensure legal compliance of an organisation, details of the SA 8000 certification system and the criteria needed to maintain a social accountability system.
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