Training on Business Etiquette

 [Course ID: CT-542]

The Training on Business Etiquette provides a basic understanding of the Business Etiquette and its importance in any type of organisation. Employees play a big part in how that corporate brand is delivered and defined inside and outside of the company.

This course will enable a person to build and demonstrate a professional image and output.

Who should attend?

This training is relevant and applicable to everybody in the organisation. From Board Members to the workers – In brief, anyone involved in the organisational processes should undergo this awareness program.

However, Consultivo Academy can design & develop this course for any set of target participants as per the need of the organisation.

Conskills is the specialised worker training hub from Consultivo.



  • One day: Understanding and awareness level course

  • May request for a 2-hour customised eLearning module

The course-duration can be chosen depending on the requirement, course coverage and target participants.

Need to train your team/organisation?

Request in-organisation training

Course Outline

This course features a unique learning approach that provides an individual knowledge & awareness building experience through an overview and basic knowledge of occupational health & safety.

Topics covered include:

1. Business Etiquette and its importance

2. Let’s make the FIRST IMPRESSION effective!!! How?

  • Dress Code
  • Art of Greeting, Handshake
  • Assertiveness

3. Communication with seniors and peers

4. Email and telephone etiquette

5. Self-esteem and self-disclosure

6. Effective interpersonal relationship and skills

  • The Johari Window
  • The Interpersonal Skills Model

The course can be tailor made in terms of duration, level of detail, and according to company requirements.

As per your convenience

Have your pick!


Course Outcome – Learning Objectives

  • Build a consistent professional image with organisation vision and mission
  • Build good corporate relationships with your colleagues and stakeholders
  • Enhancing confidence in presenting yourself
  • Exercise proper business Etiquette
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Get a customised quote for your organisation’s HR Due Diligence

  • Integration of human resource management policies and processes, organisational culture and employee information systems
  • Consolidation of employee benefits
  • Consolidation of organisational structure
  • Consolidation of career path and succession plan
  • Consolidation of the talent profile
  • Establishment and deployment of a communication plan for effective change management
Request HR Due Diligence quote

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Consultivo courses are equipped with Pre and Post course assessments(where applicable) to evaluate the learning effectiveness.

Summary report

Organisations may opt for a Training Summary Report after completion of the training session. The report generally summarises the output of the session in terms of satisfaction and knowledge gained when applicable.

Earn your Certificate!

Successful Completion of the Industrial Safety Awareness course earns you a Consultivo Academy Certificate, an industry-accepted & recognised safety programme based on proven best training practices.

Nationally/Internationally accepted certificates are issued by Consultivo Academy. You may also opt for a joint certificate by Consultivo Academy & ICC (Indian Chamber of Commerce) or ISTD (Indian Society of Training & Development).


  • Participant workbook/handbook
  • Action item/plan worksheet

Bit size courses

Pick from our quick learning sessions (generally of 3-hour duration) under our ‘OTP – One Topic Programme’ for your workers, supervisors and engineers.

You may choose your most relevant topics like: Business Etiquette and its Importance, Communication with Seniors and Peers, Email and telephone etiquette, Self-esteem and self-disclosure, etc.

Way forward

  • An assessment of the competency improvement on Business Etiquette is also suggested after a certain time interval.
  • It is recommended for the participants to go through an e-learning refresher course after one year.

Learn from our experiences

Trainers’ Profile: All Consultivo trainers are having 15-30 years of hand on industry experiences backed up by relevant education and professional qualifications. They are also specially trained on the training skills and techniques and adult learning pedagogy.

Modes of Training

  • Onsite Training: Onsite trainings are organised at your place with customised course content specific to your organisational hazards and target participants.
  • Online Training: Organisations may opt for developing this course in eLearning format (SCORM) to run through their own eLearning Management System (LMS) platform. Consultivo developed eLearning courses are interactive, modular and can be developed in vernacular languages.
  • Public Training: Consultivo Academy organises regular public courses on Electrical Safety where you may nominate yourself or your colleagues. In our public courses, participants from different industry sectors join to share their experiences and gain collaborative subject knowledge.

If there’s anything we may help you with, please let us know.

+91 90888 22000

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