- Staff member-focussed approaches such as counselling, relaxation training, time management skills and stress management training can assist staff to develop greater resilience to work-related stress or help them better deal with personal stressors.
- Stress management programs teach workers about the nature and sources of stress, the effects of stress on health, and personal skills to reduce stress.
- This training may rapidly reduce stress symptoms such as anxiety and sleep disturbances; it also has the advantage of being inexpensive and easy to implement.
- However these approaches do little to address the organisational sources of work-related stress. As such they are less likely to produce sustainable prevention outcomes, address the root causes of stress or result in improvements in organisational performance.
Workplace Stress Management
Performance Booster Series
Workplace stress is a health and safety issue which does come under the OHS Act. It is required to prevent and address workplace stress using a risk management framework. In administering a risk management scheme, it is essential to acknowledge that both organisational and individual level interference to address the causes of psychological injury are generally more effective than approaches that solely focus on the staff member.
A direct approach
It involves the identification of stressful aspects of work and the design of strategies to reduce or eliminate the identified stressors.
The advantage of this approach is that it deals directly with the root causes of stress at work and produces the best results.
However, managers are sometimes uncomfortable with this approach because it can involve changes in work routines or production schedules, or changes in the organisational structure.
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